Award winning musician Jah Prayzah’s much-hyped 16-track album launch, Gwara, clogged the Gateway Stream Music application as hundreds of fans jostled to be the first to sample the new offering on Sunday.
The musician’s fans expressed dismay over the application because they were failing to access the music.
Gateway Stream Music project manager Isheanesu Makambira yesterday conceded that too many people tried in vain to access Jah Prayzah’s music on the app as a result of a surge in traffic.
Launched last December, the Gateway Stream Music application, owned by Rainbow Tourism Group, enables artistes to upload, sell, price, perform via the livestream facility and earn revenue through the pay-per-view platform and advertising support.
Some users had difficulty in accessing the album when it was released at noon on Sunday due to a surge in traffic at one go,” Makambira said.
“We had a capacity challenge as our hosting capability did not have enough redundancy to accommodate the simultaneous high traffic volumes which were greater than we had anticipated.
“This made the application perform at a much slower speed, resulting in the log-in process taking much longer. Our users were frustrated as they were keen to listen to the album. We are sorry this happened, but by Monday evening, we had managed to resolve the hosting redundancy threshold.”
Meanwhile, the application is up and running Jah took to Instagram to announce the development.
