Zimbabwe’s Ministry of Transport and Infrastructural Development has unveiled draft regulations proposing significantly tougher requirements for ride-hailing services like Bolt and inDrive. The new rules, released on November 11, 2026, invite public and industry stakeholders to review them before they become law, with a target finalization date of December 31, 2026.
The proposed regulations mandate that drivers must be at least 21 years old, possess a minimum of five years of driving experience, and provide proof of Zimbabwean citizenship. These requirements could pose a substantial challenge for younger drivers and those who have recently obtained their licenses, potentially impacting their ability to earn a living through these platforms.
Beyond age and experience, prospective drivers would need a valid driving license, a defensive driving certificate, a medical fitness certificate, and a special e-hailing driver’s permit. Furthermore, ride-hailing companies, if foreign-owned, would be required to obtain government accreditation valid for three years, register locally, and appoint representatives within the country. Passengers would also face new responsibilities, including registering with full names and verified phone numbers, and providing national identity cards or passport details for cash bookings and trips between 9 PM and 5 AM. Children under 18 would be prohibited from creating their own accounts. These measures are expected to significantly alter how these platforms operate and recruit drivers in Zimbabwe.
Key Players Involved
- Ministry of Transport and Infrastructural Development: Proposed the new draft e-hailing regulations.
- Bolt & inDrive: Major ride-hailing services in Zimbabwe, directly affected by the proposed regulations.
- Zimbabwean Drivers: Face stricter eligibility criteria under the new rules.
Event Timeline
- November 11, 2026: Ministry of Transport releases draft e-hailing regulations.
- Ongoing: Public and industry stakeholders invited to review the proposals.
- December 31, 2026 (Target): Government aims to finalize the regulations.
