Thelma Chimbganda, a Zimbabwean entrepreneur and logistics executive, best known as the co-founder and CEO of Beyond Borders Logistics has called out Econet after she lost a US$17 data bundle (nearly 10GB) within 4 days while not using her phone.

• SIM removed: Her SIM was physically out of her phone for most of that period while she was in Mozambique.

• Contradictory excuses from Econet Customer Care:

  • Initially blamed international roaming.

  • Then cited general social media use.

  • Finally claimed a 4.2GB download occurred at a time she has photo evidence of being in a client meeting.

• Subscriber demands: Clear answers on network billing accuracy and transparent data tracking.

BIOGRAPHY

Name: Thelma Chimbganda

Born: St Mary’s, Zimbabwe; partly grew up in Chitungwiza, Zimbabwe (exact date N/A (unconfirmed))

Nationality: Zimbabwean

Age: 36 (as of 2024, placing birth year around 1988)

Other names / Nicknames: N/A (unconfirmed)

Alma mater: Women’s University in Africa; University of Cape Town

Spouse: Married at 29; name N/A (unconfirmed)

Children: Had her first child at 30; number and names N/A (unconfirmed)

Education: Primary and Secondary Education in Zimbabwe

Higher Education: Failed A’ Levels (5 points); Chinhoyi University of Technology (attended parallel programme but dropped out in 2008 due to economic crisis); Chartered Institute of Management Accountants (CIMA) qualification completed at Malawi College of Accounting at 21; Bachelor’s degree in Banking and Finance, Women’s University in Africa (graduated at 25); Master’s in Strategic Management, University of Cape Town (graduated at 29); Certificate in Import and Export Logistics Management, University of Cape Town; Stanford Seed Alumna

Occupation: Entrepreneur, Logistics Executive

Years active: 2010s–present

Known for: Co-founding Beyond Borders Logistics and Tsoka International; advocacy for women in African supply chain and logistics

Political party: N/A (unconfirmed)

Other political affiliations: N/A (unconfirmed)

Career & Positions held (chronological):

• First and only formal job was at 26

• Worked at her father’s fire training academy, learning on the job

• Operations & Administrative Manager, Family Fire Training Academy and School Project

• Corporate Practitioner (Business Development, Marketing, and Public Relations)

• Co-Founder and Chief Executive Officer / Chief Logistics Officer, Beyond Borders Logistics (founded in 2020 with her sister Michelle, started from their parents’ living room – present)

• Co-Founder, Tsoka International (TOCA International) – their last-mile delivery brand

• President, Women in Logistics and Africa (WILA) Zimbabwe

Awards and honours:

• Business of the Year Award (presented by Dr. Tererai Trent)

• Choiseul Africa 100 Honoree (listed in 2024 and 2025 editions)

• Recognized among the Top 100 Most Influential African Women in Supply Chain

Controversies: N/A (unconfirmed)

Criminal charges / Legal issues: N/A (unconfirmed)

Website / Social media: Official LinkedIn profile; Beyond Borders Logistics platforms