Patricia Mhizha’s family clashed with Nyaradzo funeral parlour after they realised, upon collection of her body, that it had a sliced lower lip and a disfigured nose.

Mhizha was 46. She died on Saturday in Zvishavane and the family has since refused to bury her body without getting answers.

In a statement, Nyaradzo Group, said the body was referred into its care from a hospital mortuary in Zvishavane on Sunday however, they failed to explain missing lip and nose on the body.

“On the 15th day of May 2022, we transferred into our care, from a Government hospital mortuary in Zvishavane, the body of one female deceased who had passed on at a private medical centre in Zvishavane, albeit with lower lip and nose lacerations.

“Collaborative efforts are underway between ourselves, her family, the place of initial care, the police as well as the forensic pathology unit to ascertain the facts of this.

“We would like to reassure our clients, and the public at large, that we appreciate their concern wherein such sensitive matters occur, and affirm our commitment to following all procedural requirements applicable to issues of this nature, to the satisfaction of all parties concerned.

“We remain committed to providing professional end-of-life services, attending to each and every client’s needs in order to ensure a dignified send-off for our dear departed,” read the statement.