Three Nedbank employees have reportedly tested positive for the current novel virus, Covid 19 following precautionary measures to conduct Polymerase Chain Reaction (PCR) testing by the Bank.
On Friday the 31st of July, the bank revealed that two of their staff members in Southerton Branch Harare and one in Head Office have tested positive for novel coronavirus (COVID-19).
In an official statement Nedbank said the following:
Dear Valued Client,
We advise that two of our staff members in Southerton Branch and one in Head Office have tested positive for novel coronavirus (COVID-19) following precautionary measures to conduct Polymerase Chain Reaction (PCR) testing by the Bank. We will be continuing PCR testing of our staff and undertaking hygiene protocols to disinfect all our sites in a systematic manner. This will inevitably lead to limited access to our Head Office and some of our Branches.
Safeguarding our staff, clients and their families is our priority. In this regard, two thirds of our staff are currently working from home and smaller teams in critical roles are working from alternative locations and Branches.
Whilst you are encouraged to minimize Branch contact, the following branches are open with limited staffing levels for your convenience: Gweru, Kwekwe, Mutare, Victoria Falls, Zvishavane, Bulawayo – Belmont, Leopold Takawira, Harare – Borrowdale, Jason Moyo Street.
Southerton Branch reopens to the public on Monday 3 August 2020 with a relief team following temporary closure for sanitization on Tuesday 28 July 2020.
In line with COVID-19 prevention guidelines we encourage our clients to utilise our digital channels including: Mobile banking (Short Code *299# or via App), Internet Banking, POS, ATMs and our 24-Hour Contact Centre.
Collectively we will curtail the spread of COVID-19 by diligently wearing masks as recommended, practicing hand hygiene via washing and sanitizing, social distancing, adopting self-quarantine upon close contact with infected persons and isolation when showing symptoms.
We look forward to being of assistance to you even under these difficult circumstances.
Stay Healthy & Stay Safe
Sibongile P. Moyo